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OPERATIONS MANAGEMENT【2025|PDF下载-Epub版本|mobi电子书|kindle百度云盘下载】

ANDREW YAO 著
出版社： MCGRAW-HILL;IRWIN
ISBN：
出版时间：2005
标注页数：505页
文件大小：256MB
文件页数：511页
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图书目录

Fitzsimmons-Fitzsimmons·Service Management，Fourth Edition1

Ⅰ.Understanding Services1

1.The Role of Services in an Economy1

2.The Nature of Services14

Ⅱ.Designing the Service Enterprise33

6.Service Quality33

Ⅰ.Understanding Services71

3.Service Strategy71

Ⅱ.Designing the Service Enterprise98

4.New Service Development98

Stevenson·Operations Management，Eighth Edition127

Ⅲ.System Design127

7.Design of Work Systems127

7S.Learning Curves166

Fitzsimmons-Fitzsimmons·Service Management，Fourth Edition177

Ⅱ.Designing the Service Enterprise177

8.Service Facility Location177

Chase-Jacobs-Aquilano·Operations Management for Competitive Advantage，10th Ed.206

Ⅰ.Operations Strategy and Managing Change206

3.Project Management206

Fitzsimmons-Fitzsimmons·Service Management，Fourth Edition240

Ⅱ.Designing the Service Enterprise240

7.E-Service240

Stevenson·Operations Management，Eighth Edition254

Ⅲ.System Design254

6S.Linear Programming254

Davis-Aquilano-Chase·Fundamentals of Operations Management，Fourth Edition285

9.Forecasting285

Text285

Stevenson·Operations Management，Eighth Edition331

Ⅴ.Inventorv Management and Scheduling331

11.Inventory Management331

Chase-Jacobs-Aquilano·Operations Management for Competitive Advantage，10th Ed.390

Ⅳ.Planning and Controlling the Supply Chain390

16.Operations Scheduling390

Stevenson·Operations Management，Eighth Edition417

Ⅴ.Inventory Management and Scheduling417

13.MRP and ERP417

Fitzsimmons-Fitzsimmons·Service Management，Fourth Edition459

Ⅳ.Toward World-Class Service459

15.Productivity and Quality Improvement459

Back Matter505

Appendix A：Areas of Standard Normal Distribution505